AIRPORT:

Q. HOW DO I GET TO UGANDA?

A. Most guests to Uganda arrive by air, landing at Entebbe International Airport; approximately 45 minutes drive from the capital city Kampala. Transfers to and from the airport are available for any size group.

Please request transfers before hand by calling or emailing us in time, or you can request the same at the time of booking your safari.

AIRLINES:

Q. WHAT MAJOR AIRLINES SERVICE UGANDA?

A. Several airlines service Uganda regularly including British Airways, Kenya Airways, Royal Dutch Airlines KLM, Brussels Airlines, Emirates, South African Airways, Ethiopian, Air Tanzania, Precision Air, Egypt Air, Rwandair Express, Royal Daisy, Airlines, Eagle Air. You can connect through Nairobi on:-
Virgin Atlantic
Qater Airways

All these airlines have international interline agreements with others for purposes of easing connections from, to and from far off destinations.

While in Uganda, internal flights are serviced by:-
Royal Daisy Airlines
Eagle Air

Internal flight destinations:-
Arua
Moyo
Gulu
Kitgum
Pader
Kidepo


Q. CAN I CHARTER AN AIRCRFT FOR PRIVATE BUSINESS?

A. I-Travel Ltd. organises charters to all serviceable airfields in Uganda as well as internationally

Q. HOW DO I GET FROM THE AIRPORT TO MY HOTEL?

A. If you require airport transfers to and from Entebbe, please contact us so that we can make arrangements for you. Reservations should be made in advance.

BANKING:

Q.WHAT BANKING OPTIONS ARE AVAILABLE IN UGANDA?

A. Several international banks operate in Uganda including; Barclays Bank, Standard chartered Bank, Stanbic Bank, Cairo International Bank, Allied Bank, and Citi Bank. Many local banks and forex bureaus also operate across the country.

Generally, the banking hours are 8.30am to 4.00pm, Monday to Friday. Some institutions are open longer hours and on Saturdays. Uganda is still a cash economy. There are no legal restrictions on foreign exchange transactions and currency is easily convertible. Use only United States Dollar notes dated after 2000.


Q. WHERE CAN I GET THE BEST DEALS ON FOREX RATES?

A. You get the best exchange rates on large bills (50s and 100 bills).The big hotels in Kampala offer good rates for exchange and their services are available every day, even on the weekend. The rates vary from time to time but are posted at all banks and forex bureaus.

CLIMATE:

Q. WHAT IS THE CLIMATE LIKE IN UGANDA AND WHEN IS THE BEST TIME TO VISIT?

A. Uganda enjoys ideal weather conditions ranging from the warmth of lowlands to the coolness of highlands. Mean temperatures are between 21°C and 31°C all year round. The wet seasons are March-May, October-November though there is no bad time to visit Uganda.

CLOTHING:

Q. WHAT KIND OF CLOTHES SHOULD I BRING WHEN COMING TO UGANDA?

A. Light summer clothing supplemented by a sweater or jacket should be sufficient all year round. Usually dressing is informal. Cotton slacks and flat-heeled comfortable walking shoes are recommended on safari.

Don’t forget to bring a hat for sun protection and a swimsuit. For mountain climbers, you will need hiking boots. Umbrella and windbreakers are recommended in the wet seasons. For gorilla and chimpanzee tracking safaris, we recommend that you carry some insect repellents and torches. If you are planning to visit church services or official functions, it isrecommended to bring some smart clothes.

CREDIT CARDS:

Q. CAN I USE MY CREDIT CARD WHILE IN UGANDA?

A. VISA, AMERICAN EXPRESS, DINERS AND MASTERCARD are only acceptable at a few choice establishments in Kampala and some up-country lodges. Most transactions are carried out on cash basis. "At I-Travel Ltd. we accept Vis, Visa Electron, Mastercard and American Express".


CURRENCY:

Q. WHAT IS THE CURRENCY OF UGANDA?

A. The Uganda Shilling is the currency used. It is issued in denominations of coins of 50, 100, 200 and 500 and paper notes of 1000, 5000, 10,000, 20,000 and 50,000 Uganda Shillings.FOOD AND WATER:

Q. IS THE TAP WATER SAFE FOR DRINKING?

A. We recommend that you DO NOT at any time drink tap water. Most hotels and restaurants provide safe drinking water, or you can opt from several brands of mineral water. Mineral water is sold in allparts of the country and can be bought on safari at different stop points.

Q. WHAT IS THE LOCAL CUISINE LIKE?

A. Fresh tropical fruits and vegetables abound throughout the country. A wide range of both traditional and international dishes are served in the hotels and restaurants. Don’t miss to try the typical Ugandan food, like Matooke with ground nut sauce Posho, Cassava, and sweet potatoes.

HEALTH:

Q. ARE THERE ANY HEALTH RISKS AND REQUIREMENTS IN UGANDA THAT I SHOULD BE AWARE OF?

A. Malaria risk is general, and a prophylaxis should be taken. It is advisable to start anti malaria medication 10-14 days prior to arrival and continue the same for 14 days after leaving East Africa. Talk about this issue with your doctor at home and ask him about his recommendations depending on your itinerary and duration of stay.

LANGUAGE:

Q. WHAT IS THE OFFICIAL LANGUAGE IN UGANDA?

A. The official language in Uganda is English. Kiswahili and Luganda are widely spoken throughout the country. We actually have over 40 languages in Uganda. However, majority of Ugandans speak English well. There are over 33 tribes and over 40 dialects.


LUGGAGE:

Q. HOW MUCH LUGGAGE SHOULD I CARRY?

A. Buggage allowannce on most airlines is 20Kgs. Some airlines offer upto 40Kgs on certain routes. It is standard for most arilines to offer two piece concept on transatlantic flights. It is preferable for you to use soft luggage, as space in safari vehicles is limited.

PHOTOGRAPHY:

Q. IS IT OK TO COME ALONG WITH MY CAMERA?

A. A camera is a must. Though some types of film are available in many of the lodges, but it is advisable to bring film and batteries with you or a digital camera with some spare batteries.

A pair of binoculars will prove extremely useful for keen game viewers or birders. There is no charge for photography cameras and personal video recorders, but there may be a charge for commercial cameras in some places. Clients are responsible for any such fee. Please always ask people before taking their pictures.

SECURITY:

Q. IS KAMPALA SAFE?

A. Even though Kampala is relatively safe, precautions should be taken as in any major city. Lock up your valuables in your hotel room. We recommend that you do not walk alone in the late hours of the night but instead take a taxi.

SPORTS FACILITIES:

Q. WHAT SPORTS OPTIONS ARE AVAILABLE IN UGANDA?

A. There are a variety of sports facilities available in Kampala, Entebbe and Jinja city centres-squash, golf, tennis, the Hash House harriers every Monday etc. Fishing on lake Victoria and River Nile is popular. White Water rafting and flat water canoeing is also available on the River Nile.

White Water rafting is available on the River Nile from Jinja and it is considered by many to be the best one day trip in the world. Mountain climbing and hiking are popular in the Rwenzori Mountains and on Mount Elgon.

Avid climbers will want to check out the Virunga Volcanoes. For special interest itineraries, please request.

TRANSPORT:

Q. WHAT ARE THE GENERAL ROAD AND TRANSPORT CONDITIONS LIKE?

A. The roads are generally in good condition. 4WD vehicles are required for upcountry use, especially in the national parks during the rainy seasons. We maintain our 4WD vehicles and they are available on chauffeur driven basis. Please inquire for further details and tariffs.

VISA:

Q. DO I NEED A VISA TO COME TO UGANDA?

A. Visas are available at all entry points including Entebbe airport. The cost is $30 for single entry. You are welcome to check at the time of booking to avoid confusion.